Payment Terms

Last updated: October 31, 2026

1. Available Payment Methods

Use the payment methods displayed at checkout. Availability may depend on your country, device, browser and payment provider.

A payment brand mentioned elsewhere does not guarantee availability for every order. Any installment or financing option is subject to its provider's separate terms.

2. Currency and Total Charges

Review the currency and final total before paying. Checkout identifies product charges, discounts, shipping and taxes collected by us.

Your bank or payment provider may separately impose currency conversion or international transaction fees under its own terms.

3. Payment Authorization

By submitting payment, you confirm that you are authorized to use the payment method and authorize the displayed order total.

Payment may be authorized or collected when the order is submitted. Authorization and settlement timing vary by provider; an authorization hold is not necessarily a completed charge.

Successful payment is required before shipment. If we cannot accept or fulfill a paid order, we promptly refund the relevant payment.

4. Promotional Discounts

Apply promotional codes before completing checkout. Eligibility, expiry, exclusions, combination rules and minimum order amounts follow the conditions disclosed for the offer.

Contact us before paying if an advertised offer is missing. Retroactive adjustments are not promised unless an offer or applicable law provides them.

5. Payment Security

Checkout payment details are handled through Shopify and the payment providers enabled for your transaction. We may request reasonable verification to investigate suspected fraud.

We will never ask you to email a complete card number, security code, password or one-time banking code.

6. Payment Problems

If payment fails, check billing details or contact the provider before trying repeatedly.

If you suspect a duplicate charge, contact us with your order number and a redacted transaction reference. Do not send sensitive card details. This policy does not restrict lawful billing-dispute or chargeback rights.

7. Refunds

Approved return refunds are issued to the original payment method within 7 business days after approval, or sooner where required by law. Your provider may need additional posting time.

Refunds for unfulfilled or delayed shipments follow applicable legal deadlines and do not depend on return inspection.

See our Return & Refund Policy and Shipping Policy.

Contact Kleyeee

Email: info@kleyeee.com
Phone: +1 510-962-0151
Business address: 6768 Edgewater Ln, Livermore, CA 94551, United States

Customer service: Monday–Saturday, 9:00 a.m.–10:00 p.m. Eastern Time (New York, America/New_York; EST/EDT as applicable).

Business days are Monday–Friday, excluding U.S. federal holidays.