Privacy policy
Privacy Policy
Last updated: October 31, 2026
This Privacy Policy explains how Kleyeee ("we," "us," or "our") collects, uses and discloses personal information when you visit kleyeee.com, place an order, create an account or contact us. Our online store is powered by Shopify.
Our Terms of Service govern purchases and use of the store. This Privacy Policy controls where those Terms conflict with our description of personal information handling.
1. Personal Information We Collect
Depending on how you interact with our store, we may collect or process:
- Contact information: your name, email address, telephone number, billing address and shipping address.
- Account information: login information, account identifiers, preferences and settings.
- Order information: products viewed, saved, added to your cart, purchased, returned or exchanged, together with transaction records.
- Payment information: payment details processed by the payment providers used at checkout, and transaction information needed to confirm payments, investigate fraud and issue refunds.
- Device and usage information: IP address, browser and device details, cookie identifiers, pages visited and interactions with the store.
- Communications: customer service messages, voluntarily supplied photographs, feedback and subscription preferences.
- Inferences: product interests inferred from shopping activity where personalization or advertising features are enabled.
Information comes directly from you, automatically from your browser or device, and from Shopify, payment providers, delivery providers and other service or advertising partners where those services are enabled.
2. How We Use Information
- Process payments, fulfill orders, arrange delivery and handle returns or exchanges.
- Create and maintain accounts and remember shopping preferences.
- Respond to questions and send order or service updates.
- Detect fraud, secure the store and investigate misuse.
- Understand store performance and improve the shopping experience.
- Provide marketing and personalized advertising where enabled and permitted.
- Maintain records, comply with legal obligations and resolve disputes.
Where applicable law requires consent for a particular activity, that consent must be obtained before the relevant processing.
3. How Information Is Disclosed
We disclose information needed for store operations to Shopify, payment processors, fulfillment and delivery providers, technology and support providers, and professional advisers.
Where analytics or advertising integrations are enabled, identifiers, device activity and shopping activity may also be disclosed to those providers. Such disclosures may qualify as a "sale" or "sharing" under applicable privacy laws even without monetary payment.
We may also disclose information at your direction, in response to lawful requests, to protect legal rights, or in connection with a business transfer subject to applicable safeguards.
4. Shopify
Shopify hosts our store and processes information to provide and improve its services. Shopify may also process information for its own purposes as described in its Consumer Privacy Policy.
Where Shopify enhanced features or Shopify Network Intelligence are enabled, Shopify may use interactions with our store alongside interactions with other merchants to support personalized services and advertising.
For rights relating to Shopify's own processing, visit the Shopify Privacy Portal.
5. Cookies and Privacy Choices
Cookies and similar technologies support checkout, security, account functionality, preferences and, where enabled, analytics and advertising. Session technologies expire when the session ends; persistent technologies remain until they expire or are deleted.
Use the store's available privacy controls to manage optional cookies. You may also manage cookies through your browser, although blocking necessary technologies may affect checkout and other features.
Where applicable, you can opt out of sale, sharing or targeted advertising through our Do Not Sell or Share My Personal Information page or by contacting us.
Global Privacy Control is an opt-out preference signal that we honor where required by applicable law. Other browser Do Not Track signals do not have a uniform implementation standard.
You may unsubscribe from marketing emails using their unsubscribe link. Essential order, account and service communications may continue.
6. Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described here, including fulfilling orders, maintaining accounts, handling returns and disputes, preventing fraud, and satisfying tax, accounting and legal obligations.
Retention depends on the information involved, our relationship with you and applicable requirements. We use reasonable safeguards, but no transmission or storage system is completely secure.
7. Your Rights
Depending on your location and the laws applicable to our business, you may have rights to access, know, correct, delete or receive a copy of personal information, restrict processing, withdraw consent, or opt out of sale, sharing, targeted advertising or certain profiling.
California residents may also have rights to information about categories, sources, purposes and recipients of personal information, and to limit certain uses of sensitive personal information where applicable.
Submit requests by emailing info@kleyeee.com or calling +1 510-962-0151.
We may reasonably verify identity for access, correction or deletion requests. An authorized agent may submit a request with appropriate authorization. Opt-out requests do not require you to create an account.
We respond within applicable legal deadlines and explain permitted extensions or refusals. Where an appeal right applies, contact us with the subject "Privacy Appeal." We do not discriminate against you for exercising privacy rights. You may also contact the relevant regulator.
8. Children
Our store is intended for adults making purchases. We do not knowingly collect personal information from children under 13 or knowingly sell or share personal information of children under 16. Contact us if you believe a child has provided information so we can investigate and take appropriate action.
9. International Processing
Our business is located in the United States. Shopify and other providers may process information in other countries, where privacy laws may differ.
Where EEA, UK or similar laws apply, processing may rely on contract performance, legal obligations, legitimate interests where permitted, or consent. Required safeguards must apply to relevant international transfers. Contact us for information about safeguards applicable to your data or to exercise applicable rights.
10. Third-Party Services and Updates
External websites and optional services have their own privacy practices. Our contact page includes a Google map; loading it can disclose device and connection information to Google.
We may update this policy as our practices change. We will update the date and provide further notice or obtain consent where required.
Contact Kleyeee
Email: info@kleyeee.com
Phone: +1 510-962-0151
Business address: 6768 Edgewater Ln, Livermore, CA 94551, United States
Customer service: Monday–Saturday, 9:00 a.m.–10:00 p.m. Eastern Time (New York, America/New_York; EST/EDT as applicable).
